How to fix black screen on iPhone [step by step]

A black screen on a device is one of the common failures encountered with most electronics. The iPhone is no exception, even though it is recognized as a very durable smartphone.

Let’s see if the most common problems reported by most iPhone users are the same as the ones you are experiencing.

  • Case 1: “After I dropped my iPhone 12 on the ground, it blacked out, but the phone was on because it would ring when someone called. How do I solve the iPhone black screen of death?”
  • Case 2: “I have a new iPhone 13 that has never been in water or dropped on the ground, after updating the system, this iPhone blacked out.”
  • Case 3: “My iphone screen is black but the phone is on, I tried to force reboot but the screen still doesn’t show anything.”

These are the common iPhone device black screen cases. Luckily, we have compiled some ways for you to fix almost all the “black screen of death” faults on your iPhone.

You don’t have to bother about iPhone suffering from the black screen of death problem.

In this article, I will explain to you why iPhone black screen, how to fix iPhone black screen, and how to prevent iPhone black screen.

Black Screen on iPhone

  image of iphone with blackscreen

Why your iPhone screen is black

“Why my iphone screen is black?” Before trying to fix the iPhone black screen failure, understand how the black screen of death happened so that you can fix the iPhone black screen with the elimination method.

Generally speaking, there are three causes of the iPhone’s black screen of death.

iPhone in persons hand
  • Hardware damage: The possible cause of the iPhone device’s black screen of death problem is hardware failure or damage, which can be caused by accidental dropping or water ingress of the device; these unexpected events can easily displace or damage the iPhone display, thus causing the iPhone black screen.
  • Software problems: The iPhone’s black screen of death can be caused by software problems; for example, software applications on the iPhone lag or run poorly, software downloaded on the iPhone conflicts with each other, and other reasons that can easily make your iPhone black screen. In addition, if you have recently updated your system but did not complete it, the iOS system may be corrupted, which can also lead to a black screen of death on your iPhone.
  • Battery problem: If your iPhone is an old device, the black screen is likely caused by the iPhone’s battery running out or failing; please charge the device first to see if you can restore the iPhone’s operation.
iPhone plugged in in persons hand

If your iPhone has a black screen due to hardware damage, don’t try to fix it yourself, the professional technicians at the official Apple repair store will be better at handling the problem than you.

Now, let’s learn how to deal with the iPhone’s black screen of death caused by software problems.

How to fix the black screen of the iPhone

Method 1: force restart iPhone to fix the iPhone’s black screen

If your iPhone has a black screen and you can’t turn it off and on again, then force restarting your device is the quickest and easiest way to fix the problem.

Force restarting the iPhone will close the software you are running that may be causing your iPhone’s black screen and make them run correctly after restarting.

How to force restart your iPhone?

  • iPhone 6s and earlier: Press and hold the sleep/wake + home button simultaneously and release both buttons simultaneously when the Apple logo appears.
  • iPhone 7/7Plus: Press and hold the on/off button + lower volume button simultaneously until the Apple logo appears before release.
  • iPhone 8 and later: Quickly press and release the volume up button, then quickly press and release the volume down button, and finally press and hold the side power button, releasing the side button when the Apple logo appears.

Method 2: use iSunshare iOS Repair Genius to fix iPhone’s black screen

With years of research, iSunshare has developed a professional iOS repair tool: iSunshare iOS Repair Genius, a tool that can completely fix various iOS system problems such as being stuck in the Apple logo or recovery mode, black screen, white screen, etc.

Let me show you how it works.

  • Step 1: Install the software. Download and install iSunshare iOS Repair Genius and iTunes on your computer.

    After you click Run program, you will see two options in the main interface of iSunshare iOS Repair Genius: Standard Mode and Advanced Mode. the “Standard Mode” supports you to quickly fix common system problems of the iPhone without losing data; it should be your first choice.

Repair Mode on Repair Genius
Image: KnowTechie
  • Step 2: Detect your device. Make sure your iPhone is connected to your PC via a USB cable, and click “Next”; the software will detect your iPhone immediately. If your device cannot be detected, you need to put your device into DFU or recovery mode.
iOS Repair start screen
Image: KnowTechie
  • Step 3: Download the firmware. iSunshare iOS Repair Genius will show you the latest available firmware packages on this page, click “Select” to choose the storage location of the firmware package, and then click “Downloads “to download a firmware package.
download the firmware package online with arrow to blue download button
Image: KnowTechie
  • Step 4: Fix the black screen of the iPhones. After the firmware package is downloaded, click on the “Repair” button, and the software will repair your iPhone.
Verify success & repair screen with arrow to repair button
Image: KnowTechie

The repair process will take your iPhone out of recovery mode, fix other issues (if any), and update your iPhone to the latest iOS version.

Verify Success & repair repair successfully
Image: KnowTechie

If”Standard Mode” does not fix your iPhone’s black screen, select “Advanced Mode” and follow the software’s step-by-step instructions to fix it.

Method 3: use iPhone Recovery Mode to fix iPhone black screen

If the forced restart doesn’t work, you can try the iPhone recovery mode feature to fix the device’s black screen failure.

Moreover, note that this method may restore your iPhone to factory settings, resulting in losing all your phone’s data, so please back up your data before starting the process.

Connect your iPhone to a trusted computer with a USB cable, open “iTunes” > “Summary” > “Backup Now,” and when the backup is complete, click the “Restore iPhone” option and wait for iTunes to finish restoring the factory settings.

iPhone recovery Mode with red around Restore iPhone
Image: KnowTechie

Part 3: how to prevent iPhone from black screen

  • Caution 1: Use the iPhone in a proper temperature environment (0° to 35°C or 32° to 95°F ). Too cold or too hot operating environment can damage the iPhone, reduce battery life, or even cause the iPhone’s black screen of death, etc.
  • Caution 2: Avoid downloading irregular software applications. As mentioned above, unstable software or software systems that do not match the iPhone are one of the reasons for the iPhone’s black screen. Moreover, randomly downloading software can easily cause software and software conflicts with each other, thus affecting the stable operation of the iPhone.


If your phone has a black screen due to a software problem, we offer three solutions, of which using a professional iOS repair tool to fix it is the easiest way, for example: iSunshare iOS Repair Genius.

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Chris has been blogging since the early days of the internet. He primarily focuses on topics related to tech, business, marketing, and pretty much anything else that revolves around tech. When he’s not writing, you can find him noodling around on a guitar or cooking up a mean storm for friends and family.

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